![]() ![]() Often you can open the program's settings, remove Firefox from its list of allowed or trusted programs, and it will be re-detected and things should start working again. Some Internet security software (including antivirus, antispyware, and firewall programs) can cause problems with Firefox, including blocking it from opening websites, crashes, and more. ![]() To reinstall these components, download and run the latest installer for Visual Studio from Microsoft Visual C++ Redistributable latest supported downloads and then reboot the computer.Ĭheck for conflicts with your Internet security software This can happen after installing or uninstalling other software on your computer. Some issues are caused by a corrupt or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll. (For a list of all about: pages, enter about:about in the address bar.)Ĭheck for issues caused by corrupt or incomplete Visual C++ installation The Troubleshooting Information page ( about:support page) includes other about: page links and troubleshooting resources. Telemetry Data shared with Mozilla ( about:telemetry page) contains detailed data about performance, hardware, usage, and customization. The Firefox Task Manager ( about:performance about:processes page) lets you see whether tabs or extensions are slowing down Firefox. If you've tried all of these troubleshooting methods, and you're still having problems, here are some other solutions you can try: See the Profile Manager - Create, remove or switch Firefox profiles article for instructions. You can create a new, additional profile which will not contain any of your old Firefox data. Sometimes files in your Firefox profile folder that correspond to the essential information that a Firefox Refresh doesn't remove (such as bookmarks and browsing history) may be causing the issue. You can also do a manual refresh by creating a new profile and transferring your important data to the new profile. Note: There's a Refresh Firefox button in the Firefox Troubleshoot Mode window, if you can't start Firefox normally. To start Firefox in Troubleshoot Mode:Ĭlick the menu button, click Help, select Troubleshoot Mode… and click Restart in the Restart Firefox in Troubleshoot Mode? dialog. Under Try clearing the startup cache, click Clear startup cache… and then click Restart.įirefox Troubleshoot Mode is a diagnostic mode that disables extensions, uses the default theme, turns off hardware acceleration and uses default toolbar settings, among other changes (see this article for details).The Troubleshooting Information page will open. Click the menu button, click Help and select More Troubleshooting Information.This will not change your profile data or add-ons. Clearing the startup cache and then restarting Firefox can resolve various issues with the Firefox user interface (UI). Make sure other items you want to keep are not selected.įirefox also has a startup cache that stores certain temporary data, to improve startup speed. Below the drop-down menu, select both Cookies and Cache.In the Time Range to clear: drop-down, select Everything.Click History and select Clear Recent History….Click the menu button to open the menu panel.To learn more, see Clear cookies and site data in Firefox and How to clear the Firefox cache. Many problems with loading web pages can be resolved by clearing Firefox's cookies and cached Web content. Sometimes problems can be fixed by simply restarting your computer and then starting Firefox again. 7.3 Check for conflicts with your Internet security software.7.2 Check for issues caused by corrupt or incomplete Visual C++ installation.It's not clear when web browsers will start to require Windows 11 at a minimum, though. ![]() On a related note, Microsoft will end support for Windows 10 one year after that, in October 2025. ![]() Mozilla has committed to another year of security fixes, but after that, there won't really be a safe way to browse the web on Windows versions before 10. That left Firefox as the last remaining mainstream browser still supporting Windows versions earlier than Windows 10. Google Chrome, Microsoft Edge, Vivaldi, and most other Chromium-based browsers dropped support for Windows 7, 8, and 8.1 earlier this year. Mozilla is promising to keep Firefox 115 ESR patched with security updates until September 2024. PCs on those versions of Windows will be moved to the Firefox Extended Support Release (ESR) channel, which is updated less frequently but still receives security fixes as Mozilla rolls them out to other Firefox versions. Firefox 115 will be the final update for Windows 7, 8, and 8.1, but Mozilla isn't dropping those operating systems entirely just yet. ![]()
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